How We Handle Your Data
We believe in transparency about our data practices. Here's everything you need to know about how we protect your privacy.
Information We Collect
We collect information that you provide directly to us, including:
• Personal Information: Name, email address, phone number, and other contact details when you register for an account or use our services.
• Profile Information: Business details, family tree information, matrimonial preferences, and other profile data you choose to provide.
• Usage Data: Information about how you use our platform, including pages visited, features used, and time spent on the site.
• Device Information: IP address, browser type, operating system, and device identifiers.
How We Use Your Information
We use the information we collect to:
• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and provide customer service
• Communicate with you about products, services, events, and other news
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
Information Sharing & Disclosure
We may share your information in the following circumstances:
• With service providers who perform services on our behalf
• In connection with a merger, sale, or acquisition of all or a portion of our assets
• To comply with legal obligations or respond to legal requests
• To protect the rights, property, or safety of our users or the public
• With your consent or at your direction
Note: We never sell your personal information to third parties for marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
• Encryption of sensitive data during transmission
• Regular security assessments and vulnerability scans
• Access controls limiting employee access to personal information
• Secure storage practices with regular backups
• Staff training on data protection and privacy
While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights & Choices
You have the following rights regarding your personal information:
• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Lodge Complaints: File a complaint with data protection authorities
To exercise these rights, please contact us using the information provided below.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
• Keep you logged in and remember your preferences
• Analyze traffic and usage patterns
• Personalize content and advertisements
• Provide social media features
• Improve our services
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.
Third-Party Links
Our platform may contain links to third-party websites, services, or applications that are not operated by us. We have no control over these third-party sites and encourage you to review their privacy policies before providing any personal information.
We are not responsible for the privacy practices or content of these third-party sites.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal information without parental consent, please contact us. If we discover that we have collected information from a child without parental consent, we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
• Posting the new policy on this page
• Sending you an email notification (if you have an account)
• Providing notice through our platform
We encourage you to review this Privacy Policy periodically. The date at the top of this page indicates when this policy was last updated.